Refund and Returns Policy

At EbookHuub, we strive to provide high-quality children’s books and activity sheets. Your satisfaction is important to us. This Refund and Returns Policy outlines the conditions under which we accept returns and issue refunds for our products. Please read it carefully.

1. Digital Products

1.1. Ebooks

Due to the nature of digital products, all sales of ebooks are final. Once an ebook has been downloaded, we cannot offer a refund or exchange. We encourage you to carefully review the product description and sample content (if available) before making a purchase.

1.2. Printable Activity Sheets

All activity sheets offered for free download are final and non-refundable. Please ensure you download the correct file as described on our website.

2. Eligibility for Refunds

2.1. Incorrect or Defective Digital Products

If you receive an incorrect or defective digital product, we will provide a replacement or issue a refund. To qualify for a refund:

  • You must notify us within 7 days of the purchase.
  • Provide proof of purchase and a detailed description of the issue.
  • The product must be unused and unmodified.

2.2. Unauthorized Charges

If you believe your account has been charged without your authorization, please contact us immediately. We will investigate the issue and provide a resolution, which may include a refund if deemed appropriate.

3. Process for Requesting a Refund

To request a refund or report an issue:

  • Email us at [Your Contact Email] with your order number and a description of the problem.
  • Our customer service team will review your request and respond within 3-5 business days.
  • If approved, the refund will be processed to your original method of payment within 10 business days.

4. Changes to This Policy

EbookHuub reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services indicates your acceptance of the revised policy.

5. Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at:

EbookHuub Support
Email: [email protected]
Address: Street 250 N Bascom Ave City San Jose California 95128